Infrastructure

» Man Power

 

# Over 100+ Work Stations at present with a capacity to increase up to 150.

# Highly skilled & experienced personnel, well conversant with English language.

# Round the clock work in 3 shifts on 24/7 basis.

# In-house technical support.

 

 

» Systems and servers

More than 100 computers with high speed Pentium 4 processors, 512MBs of DDR each and 17" Samsung color monitors and 17" TFTs.

  • Four Asterisks based server make of IBM.
  • Two Database servers make of IBM.
  • One Mikrotik based server make of IBM.
  • One FTP server (Internal as well external) make of IBM.
  • Wireless CISCO (Router) working as a external Gateway with maximum speed up to 108 Mbps.
  • SRW-224G4 (REAL SWITCH) with 24 ports make of CISCO.
  • MP-124 (Audio code with 24 ports).
  • Direct international lines VOIPs.
  • DES- 1024 R (Internal or fake switch with 24 ports) make of CISCO

» Power supply

24 hours backup power supply with online UPS backup power system, minimum power backup up to 10 KVA.

 

»Network Specifications

  • Latest category-6 UTP (make of CISCO) cables with 100/1000Mbps Fast Ethernet and Gigabit Ethernet support.
  • Network with 6 Domains (BPO, AGENTS, MANAGEMENT, BILLING, TECH, and HR) fully secured.
  • 5.75 Mbps Downlink and 3.25 Mbps of Uplink Bandwidth.
  • Having 15 real IP addresses used for Browsing via NAT/PAT from MIKROTIK Server and calling from the VOIPs

 

»Security Aspects

  • Having 15 CCTV on all over the flange for security aspects.
  • Real time Computer Desktop recording system.

»Communication


  • Dedicated Leased line for high speed Internet access.
  • Cable connection as backup for Internet.
  • Modem, Routers and all necessary facilities.

 

 

Contact The "Offshore Outsourcing " Experts at ... 1-949-202-5115